Frequently Asked Questions
When should we arrive?
Please arrive 15 min before your scheduled tour.
Where should we go?
Please meet at the West Ave Boat Dock - 15 N West Ave, Youngstown, OH 44502
Free parking is available at the North West Ave. River Dock
Will we get wet?
Be prepared to get a little wet from the drip of your paddle or the occasional tip!
We recommend wearing clothing & shoes that can get wet. In addition, bring a towel or a change if clothes if you'd like.
We recommending leaving belongings you would not like to get wet in your car or having a waterproof bag.
What should we expect?
Tours are self-guided.
The journey is from Girard to West Ave docks and is 5.5 miles. It may take 2.5 to 4 hours depending on how often you paddle. There is one portage (carrying the kayak around an obstruction in the river). Stay clear of fallen trees and debris.
You will be up close to nature. Please do not feed or attempt to pet animals. Leave no trace, carry out everything you carry in, and do not litter. Use common sense, take clear pathways, and remember you are in a natural habitat.
Do we need reservations?
Yes, please make a reservation as we cannot guarantee walk-in availability.
Registration can be done by booking the date and time through our booking system.
What is your refund or cancellation policy?
Rentals cancelled 48 hours or more prior to the reservation time will receive a full refund. Rentals cancelled less than 48 hours of reservation time will receive a partial refund.
We make the call on the weather at the time we start your tour or class, so come prepared to paddle. If at the time we start the event, there are any signs of severe weather, we will then cancel. If we cancel due to weather, you will receive a rain check to reschedule for another date of your choice.
Cancellations due to weather (except as outlined above), medical reasons, early departures, etc. are not exempt from this policy.
You must be 18 or older to rent with a valid credit card. Under 18 must be accompanied by a parent or part of a youth group with counselor/instructor.
Guided tours are available and scheduled in advance.
To guarantee a spot on one of our tours or lessons, we recommend registering in advance. Registration can be done by booking the date and time through our booking system.
Is alcohol allowed?
We have a strict no alcohol policy. For your own safety, there is no alcohol allowed. If you appear to be intoxicated, you will be turned away.